Information on payment methods for our various shops.Solutions to Common Payment Issues
Information about common payment issues and troubleshooting stepsMobile Payment Option
Information on the mobile payment option for Blizzard Balance codes in Argentina, Chile, and Mexico.
Troubleshooting steps to resolve lockups or crashes in Heroes of the Storm.Black Screen in Heroes of the Storm
Troubleshooting black screen crashes in Heroes of the Storm.Heroes of the Storm Performance Issues
Slow and choppy gameplay in Heroes of the Storm can have a variety of causes.
Instructions for troubleshooting your network to allow Blizzard services to work properly.Repairing Blizzard Games
Corrupted and damaged game files can create a wide variety of problems and errors.Interacting with a Game Master
This article explains the process of speaking to a customer support representative.