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If you have lost access to your account, our automated recovery process can help.
DIY: Modify Contact and Shipping Addresses セルフサービスUse this page if you wish to change or modify your Contact and Shipping address for your Blizzard account.
DIY: Change Your Email Address セルフサービスChange your Blizzard account email address on this page.
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Troubleshooting steps for payment error: Oops! This needs your attention.
Blizzard Balance Not Showing As Payment MethodPlayer has loaded Balance to their account and wants to make a purchase with it, but it doesn't show as a method.
Cannot Save Payment Method - Unknown ErrorPlayer is unable to update the Billing Profile or add a new method of payment to the wallet
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Use this page if you wish to change or modify your Contact and Shipping address for your Blizzard account.
DIY: Remove SMS Protect セルフサービスDIY: Change Your Email Address セルフサービス
Change your Blizzard account email address on this page.
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Slow and choppy gameplay in Heroes of the Storm can have a variety of causes.
Black Screen in Heroes of the StormTroubleshooting black screen crashes in Heroes of the Storm.
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