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Blizzard or game account hacked or compromised.
Account Recovery Self-ServiceIf you forgot your Blizzard account email, you can use your phone number to find your account.
Creating a New Administrator AccountSteps on how to create a new Administrator Profile.
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Boku paument error information
I Received the Error: Payment Error - Oops! This Needs Your AttentionTroubleshooting steps for payment error: Oops! This needs your attention.
How Long Does an ELV / Direct Debit Payment Take?Information about the processing time for ELV/Direct Debit/Sepa payments.
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Troubleshooting black screen crashes in Heroes of the Storm.
Heroes of the Storm Performance IssuesSlow and choppy gameplay in Heroes of the Storm can have a variety of causes.
Heroes of the Storm Lockups and Crash ErrorsTroubleshooting steps to resolve lockups or crashes in Heroes of the Storm.
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If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.
Troubleshooting Forum IssuesPosting on any of our game forums requires an active game account
Interacting with a Game MasterThis article explains the process of speaking to a customer support representative.
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