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Blizzard or game account hacked or compromised.
Combine Blizzard AccountsHow to consolidate multiple Blizzard accounts into a single account.
Account SilencedHow the silence penalties work
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Troubleshooting steps for payment error: Oops! This needs your attention.
Boku Payment Screen Stuck in PendingBoku paument error information
How Long Does an ELV / Direct Debit Payment Take?Information about the processing time for ELV/Direct Debit/Sepa payments.
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Troubleshooting steps to resolve lockups or crashes in Heroes of the Storm.
Black Screen in Heroes of the StormTroubleshooting black screen crashes in Heroes of the Storm.
Heroes of the Storm Performance IssuesSlow and choppy gameplay in Heroes of the Storm can have a variety of causes.
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Information on how to contact Blizzard Entertainment for any accessibility concerns with our games, support or products.
Troubleshooting Sound IssuesIf you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.
Troubleshooting Forum IssuesPosting on any of our game forums requires an active game account
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