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Blizzard or game account hacked or compromised.
Combine Blizzard AccountsHow to consolidate multiple Blizzard accounts into a single account.
Account Recovery Self-ServiceIf you forgot your Blizzard account email, you can use SMS Protect to find your account.
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Informational steps to troubleshoot a failed payment.
Payment Error - Oops! This Needs Your AttentionTroubleshooting steps for payment error: Oops! This needs your attention.
Boku Payment Screen Stuck in PendingBoku paument error information
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Troubleshooting steps to resolve lockups or crashes in Heroes of the Storm.
Heroes of the Storm Performance IssuesSlow and choppy gameplay in Heroes of the Storm can have a variety of causes.
Black Screen in Heroes of the StormTroubleshooting black screen crashes in Heroes of the Storm.
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If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.
Troubleshooting Forum IssuesPosting on any of our game forums requires an active game account
Disabling Game DVR on Windows 10How to disable the Game DVR and Game Bar in Windows 10
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