Blizzard or game account hacked or compromised.

How to permanently delete an account.

How to consolidate multiple Blizzard accounts into a single account.

Information on payment methods for our various shops.

Information about common payment issues and troubleshooting steps

How to save a method of payment in your Blizzard account

Troubleshooting steps to resolve lockups or crashes in Heroes of the Storm.

Troubleshooting black screen crashes in Heroes of the Storm.

Troubleshooting for latency and connection issues in Heroes of the Storm.

Instructions for troubleshooting your network to allow Blizzard services to work properly.

If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.

Posting on any of our game forums requires an active game account