Blizzard or game account hacked or compromised.

How to consolidate multiple Blizzard accounts into a single account.

If you have lost access to your account, our automated recovery process can help.

Informational steps to troubleshoot a failed payment.

Troubleshooting steps for payment error: Oops! This needs your attention.

Player has loaded Balance to their account and wants to make a purchase with it, but it doesn't show as a method.

Follow these steps to resolve lockups or crashes in Heroes of the Storm.

Troubleshooting black screen crashes in Heroes of the Storm.

Slow and choppy gameplay in Heroes of the Storm can have a variety of causes.

If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.

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Use the steps below to troubleshoot installation issues for Blizzard games.