Blizzard or game account hacked or compromised.

How the silence penalties work

What to do if you need to unlink your Activision account from your Blizzard account

What to do if you are unable to edit a billing profile.

Payments in the Blizzard Shop cannot be split between two payment methods.

Troubleshooting PayPal payment issues

Troubleshooting black screen crashes in Heroes of the Storm.

Troubleshooting steps to resolve lockups or crashes in Heroes of the Storm.

Slow and choppy gameplay in Heroes of the Storm can have a variety of causes.

Posting on any of our game forums requires an active game account

If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.

Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.